Choosing a good carpet cleaning company shouldn’t be done on a whim. You’ll want to make sure you have the best kind of service for the best budget. But farther than running your finger down the phone book or doing a quick internet search on carpet cleaning services nearest your area, how do you go about choosing?
Do your research
Word of mouth still counts for a lot in businesses these days, and that includes carpet cleaning services. You may get great reviews from people you know, friends, coworkers, or relatives, and these referrals could easily put you on the right track.
Don’t have any references to go by? Try online review sites that give customer feedback and ratings on services. Make a list of prospective carpet cleaners you may contact, then look online for a review of their services. You can usually find plenty of helpful reviews from previous customers.
Know your own carpet
You will want to ask prospective carpet cleaners about their methods, equipment, supplies, training, and experience, but you can only learn so much unless you know which type of carpet cleaning method works best for the carpet you have in your home. Or perhaps you have your own preferences in carpet cleaning methods, particularly in the equipment and carpet cleaners that are going to be used, if you are concerned about the impact that the carpet cleaning, and any possible residue it may have, on the health and well-being of your family. Know your own carpets first, know cleaning methods, and have a good idea of which method or process you might prefer.
Of course, don’t forget to be flexible in your opinions. When speaking to prospective carpet cleaners and asking them questions, it won’t be long before you figure out why they are considered “experts” in the first place. In the ensuing discussion, it is quite possible that you might end up being a lot more confused when it comes to the nitty-gritty of carpet cleaning methods and which ones are better or worse. Be flexible in your opinions, and be open to what these experts have to tell you. You’ll probably be surprised at how many new things you can learn. But at the same time, such a discussion would be even more fruitful if you have a working knowledge of the carpet cleaning process, too. So, while it is always a good idea to ask questions, don’t forget to do your own research, too. This will enable you to be more discerning when choosing a carpet cleaners in Montgomery.
Ask about methods, additional services and price
Now it’s time to run down your list of prospective carpet cleaners and do a sort of “interview” with them about their services. You might want to spend some time on the phone with each one, along with a list of questions you might want to ask, such as: What carpet cleaning method do you use? What type of carpet cleaners do you use, and what effects this may have on kids, pets, and the environment? How long will the carpet cleaning process take? Will there be additional services such as moving furniture? Do their services also include cleaning the stairs? Do they have insurance? And last but certainly not the least, how much do their services cost?
You will want to get the best service for your money, but this doesn’t necessarily mean that you should pick the carpet cleaner with the lowest price quotation just because. You will want to make an informed decision, and that means a thorough “interview” process with the cleaners.
Even if it is just on the phone, you may find that you learn a lot about them during a brief phone conversation. Don’t forget to ask them about their employees, and to what extent the company will be answerable for any potential damages that their workers might inadvertently cause during the carpet cleaning process. Also ask about whether the carpet cleaners offer a guarantee or warranty for their services, and how long this will be. It often happens that problems only show up after the carpet cleaning company has been by – a week later, you might find yourself dealing with old stains that have resurfaced, along with other potential issues. You will want to know that they will be willing to make reparations for any lapses in their services at no additional cost.
And finally, if everything else sounds good so far, have a frank discussion about price. How will they charge? Will additional services like moving furniture or cleaning the carpet on the stairs mean additional cost? Get an estimate of the total amount they will be charging, especially if you are also working within a budget.